Support
Most quote questions are answered below. For a price and turnaround, use Request a certified quote — we reply by email, usually within 2–4 business hours.
Common questions
Please read these before messaging us. The support form unlocks after you scroll through them.
Are certified translations accepted by USCIS and universities?
Our certified translations include a signed certificate of accuracy and are prepared for official use (immigration, education, legal). Always confirm the receiving office’s exact requirements; if they publish rules, paste them into your quote request and we’ll follow them.
How is “per document” pricing calculated?
Listed rates often start from $26.97 for a typical single-page vital record. Multi-page files (for example apostille stamps), rush, or notarization can change the total. You receive a firm quote before you order — not an automatic page counter.
How fast do you reply, and how do I get a quote?
Use the certified quote form to upload files and request pricing. Quote replies are usually within 2–4 business hours on weekdays. We don’t take phone orders for standard certified documents.